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  • 16/09/2023

Warehouse & Despatch Officer (Somerton, VIC, AU)

About the role

ARC are seeking a Despatch Officer responsible for processing customer product from their Production & Distribution Centre at Somerton.

This is a critical role, responsible for managing the flow of distribution, optimising service levels and customer satisfaction, while upholding safety and quality standards. 

This position will include production planning and scheduling, once trained in trend analysis to ensure accurate despatch planning, scheduling and prioritisation.

Key responsibilities include

  • Manage the despatch of finished goods to customers, ensuring orders are delivered on time and in full
  • Monitor truck movements to ensure accurate and timely delivery
  • Coordinate with transport providers to schedule deliveries and pickups
  • Ensure trucks are loaded efficiently and in accordance with safety standards
  • Maintain accurate inventory records, including monitoring stock levels (stocktake)
  • Develop and maintain strong relationship with suppliers and customers to ensure we have the necessary resources to meet production and despatch targets
  • Coordinate with production teams to ensure production targets are met

About your experience

To be successful in this role you will be a proactive individual with a solid problem-solving outlook. You will also enjoy working in a team, be highly organised and have strong attention to detail.

The successful candidate will also have:

•    Prior experience in Manufacturing, Production or Transport experience  (preferred but not essential)
•    A solutions focused and decisive mindset
•    Good geographical knowledge of Melbourne/Victoria
•    The ability to build relationships across all stakeholder levels.
•    A Safety First mindset as a core value
•   A passionate and outcome oriented attitude towards your work
•    Strong verbal and written communication skills 
•    Confident using computers and associated software including Microsoft Office applications

About our team

The Australian Reinforcing Company (ARC) – a brand of InfraBuild – is a leading manufacturer and supplier of steel reinforcing that Australians have trusted for over 100 years. Supported by a large branch network, ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world. 


At ARC we are committed to finding fantastic people who can help to take us on our journey of going from good to great. To do this we know we need to offer flexibility so talk to us about how this role might work for you! We are open to flexible working arrangements such as job share, working from home, 4 day weeks, different locations, and want to know how ARC can ensure your career goals and aspirations are meet while maintaining a quality work/ life balance

Next steps

We are committed to uncompromising levels of safety, strong customer centricity and diversity. Wherever they are in the world, our people are our greatest asset. We would love you to be part of our journey


We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.