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  • 13/09/2023

Key Account Manager (Newcastle, NSW, AU)

About the role

Looking for a challenge that will put your sales skills to the test? Look no further than the role of Key Account Manager at ARC – The Australian Reinforcing Company!

We have multiple locations for you to choose from across Brisbane, Sydney, Gold Coast, Newcastle and Port Macquarie

Reporting to the Area Manager of Newcastle, this role will take charge of a healthy existing portfolio and will also focus on winning new business and expanding ARC’s customer base across the area. We are looking for someone with a value-based approach to sales. 

You understand teamwork is critical to achieving this success. Working in conjunction with the other Key Account Managers, you will help drive a culture of work smarter not harder, through innovation, continuous improvement, and efficiencies.

•    Be highly visible within the market – represent and profile the ARC business
•    Be our customer’s advocate within ARC – know their drivers, hot issues, challenges, and expectations and bring this knowledge to the business to support winning and delivery of work 
•    Conduct regular customer reviews with key accounts and relay feedback to the internal team
•    Maintain a pipeline of new business prospects using the CRM
•    Collect and analyse market information, trends, and competitor intelligence
•    Hunt new business with determination and a hunger to win

About your experience

The ideal candidate will possess a keen willingness to learn and an innate ability to connect with new customers and close sales. You’ll have a genuine passion for listening to our customers’ needs, with empathy being one of your strongest traits. You’ll also be highly motivated and determined to succeed, with a solid work ethic that drives you to exceed targets and achieve success.

In addition to your sales prowess, you’ll possess excellent communication skills and the ability to interact with multiple support functions across our business. You’ll be a team player at heart, with a strong desire to collaborate with and learn from our existing team of Key Account Managers.

While prior experience in sales to the Building and Construction industry is desirable, it’s not essential. We believe that the right attitude and attributes are key to success in this role. Above all, we’re looking for a candidate with high levels of integrity and a commitment to delivering excellence in everything they do.

About our team

The Australian Reinforcing Company (ARC) – a brand of InfraBuild – is a leading manufacturer and supplier of steel reinforcing that Australians have trusted for over 100 years. Supported by a large branch network, ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world. 

At ARC we are committed to finding fantastic people who can help to take us on our journey of going from good to great. To do this we know we need to offer flexibility so talk to us about how this role might work for you! We are open to flexible working arrangements such as job share, working from home, 4 day weeks, different locations, and want to know how ARC can ensure your career goals and aspirations are meet while maintaining a quality work/ life balance.

Next steps

At ARC we are guided by our principles of behaviour. These principles of behaviour outline how we work together and get things done. In everything we do each of us will seek to deliver what we promise. We will build personal trust and confidence. We will continue to grow, embrace change and innovate. We will strive to develop ourselves and our people. We must constantly challenge and improve in order to succeed. We encourage you to join us on our journey.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.