Liberty Engineered Wire Products, Inc. (LEWP) is a leading manufacturer of Welded Wire Reinforcement(WWR) mesh products to the precast concrete, cast-in-place and construction markets. LEWP has beendeveloping innovative structural reinforcing solutions for America’s infrastructure growth since 1969,providing steel reinforcing in concrete pipe, box culverts, bridge, segmental tunnels , tilt-up panels,cast-in-place, hi-rise projects, slab-on-grade, and highway road mesh. Production facilities are locatedin Upper Sandusky, OH, Las Cruces, NM and Warren, OH. LEWP is a Liberty Steel USA company.LEWP is a recognized industry leader, with over 50 years of growth and profitability founded on alwaysstriving to exceed customer expectations by offering the highest levels of customer service.
The Inside Sales – Representative position is staffed within the LEWP Sales & Engineering department and is afacility based position.
Responsibilities include the following:
• Be an active participant of the LEWP sales & engineering team, responding to Companygoals as defined by the VP of Sales & Engineering toward the success and development ofLEWP.• Inside Sales role will be assigned a defined customer base, supporting product groups whichmay include rolled mesh, structural and commodity mesh, along with other wire reinforcingproducts.• Exhibit leadership in performing duties of this position.• Communicate directly with customers and manage the requests for quote (RFQ) lifecycleprocess, as necessary, from inquiry to post sale follow-up by prioritizing work duties in anefficient, organized manner.• Procure freight as required for outbound shipments maintaining budget costs per lane.• Maintain proficiency with truck loading requirements.• Appropriately document QC issues through departmental process.• Perform sales responsibilities effectively and efficiently, managing actions within ERPsoftware and team CRM applications.• Be responsible for providing support to the outside sales team.• Participate in Inside Sales activities to drive LEWP market strategies in pursuit of customerbase, tonnage, and profitability.• Assist in maximizing sales performance and profitability by clearly understanding andachieving company goals, accomplished through development of strong customerrelationships, understanding their needs, and being proactive in the sales process.• Remain knowledgeable and involved with current industry trends, engineering specificationsand applications, market conditions along with departmental strategies, competitors’strategies and key customer fluctuations.• Participation in development of new product opportunities toward achieving sales growth intargeted product categories.• Possess ability to interact and resolve problems in a timely and effective manner.• Support projects and action items as assigned within the LEWP sales and engineering group.• Travel is not required for this position, but opportunities to travel may arise occasionally.
• Support all company safety policies and procedures.
Qualifications:
• Candidate to possess proven inside sales or similar customer service experience.• Ideal candidate will have familiarity with logistics and freight procurement.• Experience in a manufacturing environment or with concrete reinforcement is beneficial butnot required.• Must be able to train and achieve a level of proficiency in a timely manner with duties andresponsibilities of the inside sales role.• Excellent interpersonal, written and verbal communication skills.• Analytical and problem-solving skills toward supporting an engineered product line.• Ability to self-motivate and capable of prioritizing work duties in an efficient manner.• Familiarity with ERP systems desired however not required. Experience with CRM’s such asSalesforce is preferred.• Possess computer knowledge with all Microsoft Office Small Business applications, able totype with proficiency.• Technology competent with all customary activity essentials such as email, onlinenavigation, smartphones, laptops and other as deemed required.• Language skills with ability to read, analyze, interpret and communicate with the Englishlanguage on all aspects of sales correspondence, RFQ’s, prints and governmental regulatorydocuments is required. Ability communicate in other languages may be a benefit.• Physical demands of the position include but are not limited to the responsibilities andqualifications as described herein. Employee will be regularly required to sit, stand, and attimes walk considerable distances; speak, hear. Will be required to use hands to finger,handle and reach.