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  • 05/09/2023

Despatch Supervisor (Eagle Farm, QLD, AU)

About the role

Seeking a hands on Despatch Supervisor to join our Eagle Farm site on a 6 month fixed term contract.  This role is responsible for the leadership of the dispatch team and ensuring our dispatch function is running smoothly and consistently.  You will have input into opportunities for process improvement and have a consultative leadership approach.


Your responsibilities will include:

  • Provide subject matter expert advice on transport functions, i.e. pricing, capability of fleet etc
  • Lead and motivate the despatch team through expertise and action
  • Identify process improvement opportunities
  • Build and maintain excellent customer relationships
  • Liaise with customers, the planning team and project management team with notification of changes to the delivery plan, concerns on site and proof of delivery requests
  • Performing load checks and auditing of loads and load restraint
  • Adhering to all relevant health and safety policies, standards, procedures and legislative requirements

About your experience

We are seeking a proactive, customer focused leader, with outstanding problem solving and multi-tasking skills. Our ideal candidate will have knowledge of the transport/heavy vehicle industry and loads, and be a highly organised and hands on leader.


 To be successful in this role, you will:

  • Be a proven supervisor/leader experienced in despatch, distribution or logistics
  • Have experience and or knowledge of the transport industry and understand load compliance
  • Be highly focused on safety and adhere to all policies, standards, procedures and legislative requirements
  • Have a customer service and relationship management mindset with a high level of negotiation skills
  • Be process orientated and demonstrate a high level of resilience
  • Be computer literate and have experience with Microsoft Office Suite, JDE/SAP, Sparks desirable
  • Load restraint knowledge desirable

About our team

InfraBuild’s Reinforcing business unit is a full-service reinforcing supplier to tier 1 builders and mega infrastructure projects across Australia. Supplying quality, innovative solutions from prefabricated reinforcing to patented high strength steel and state of the art 3D modelling, we enable the safe, efficient and sustainable construction of Australia’s infrastructure and built environment.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.