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  • 06/11/2023

Despatch Office Clerk – Administration All Rounder (Mackay, QLD, AU)

About the role

Due to an internal promotion, our North Mackay branch is on the hunt for a new Despatch Office Clerk – Administration All Rounder

Experience in Despatch planning and scheduling well regraded, however not essential with on-the-job training provided, and an ability to learn is critical.  

Your responsibilities will include:

  • To liaise with and assist with the warehouse operational team planning, scheduling, and coordinating inbound and outbound deliveries.
  • Liaising with internal departments to ensure orders are despatched accurately – on time and in full.
  • To successfully liaise with transport partners for booking deliveries and collections both manually and within the confines of third-party booking platforms.
  • The dexterity to adapt and react to changes quickly to ensure effortless transition from old procedures to new when change is required by the business.
  • To identify and resolve the root cause of errors to avoid potential repetition.

About your experience

As a Despatch Office Clerk, attention to detail is critical in this role, along with time management and organisational skills. 

To be successful in this role, you will be able to demonstrate: 

  • Experience or knowledge of the transport industry and load compliance is advantageous.
  • A safety-first mindset and adhere to all policies, standards, procedures, and legislative requirements.
  • An ability to work well autonomously and within a wider team environment.
  • A positive attitude and willingness to learn. 
  • At times the role can be busy and an ability to remain calm under pressure in a fast-moving environment is key to success. 
  • Excellent time management and organisational skills
  • SAP experience (desirable, but not essential)
  • You are a team player who values and respects all other members of the team

About our team

Steel Centre, part of Infrabuilds Steel & Tube business unit, supports customers in key industries including engineering, infrastructure, commercial and residential construction, fabrication, manufacturing, mining and rural.  We are a fully integrated supplier of metals and building products, with an extensive network of national branches.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion, and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.