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  • 28/02/2024

Customer Service Representative (Brisbane, QLD, AU)

About the role

We are looking for a person who thrives in a busy customer focused environment to join our team at the Lytton branch in Brisbane.

This position will be responsible for a variety of duties including but not limited to;

  • Answering and responding to incoming calls and enquiries

  • Providing quotations and following through to order placement and successful on-time delivery to the customers

  • Managing and developing sales growth

  • Liaising with the broader business team to best service our customers

  • Procuring product for customer orders

  • Assist with administrative tasks

About your experience

It’s important that you are a team player with strong problem-solving skills and the ability to think on your feet and build strong relationships with new and repeat business.

You are tenacious and an enthusiastic individual with a proactive mindset, a strong desire to succeed and a passion for continuous improvement.


  • Previous customer service experience in a similar industry advantageous

  • Proactive approach with a passion for delivering to commitments.

  • Excellent organisational and time management skills

  • Ability to understand your customers business and offer value-based solutions

  • Willingness to learn about our industry and business

  • Exposure to SAP & Computer literate e.g. Microsoft Office Suite skills ideal

About our team

Steelforce, a brand of InfraBuild, distributes and trades structural steel, merchant bar, tubular steel product. Such products are sold direct to manufacturers, resellers, fabricators, the construction and rural industries.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.


We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.