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  • 12/09/2023

Customer Service Officer (Perth, WA, AU)

About the role

Join our successful and tight-knit team in our Geraldton Steel Centre branch. This is a 12 month fixed term maternity leave position, and will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with Infrabuild Steel Centre. This is an exciting opportunity for someone looking for a career change or to build on their existing customer service/sales experience.

  • Managing customer enquiries via phone, email and in person
  • Processing cash sales, quotes and orders
  • Preparing reports
  • Maximising sales opportunities
  • General administration duties

About your experience

You are a team player with an exceptional customer focus, strong attention to detail and you thrive in a busy environment. You will be an enthusiastic and tenacious individual with the ability to provide customer solutions and exemplary service.

  • Experience in customer service and or sales administration
  • Excellent interpersonal skills and the ability to establish rapport
  • Microsoft Office & SAP system experience highly regarded
  • Experience in estimating and drafting in a similar industry is also highly regarded

About our team

At InfraBuild we are inspired by visions of what might be possible, of making our world a stronger, safer, more sustainable and connected place to live. We are inspired to challenge the notion of what is possible, from building the cities that we live into the infrastructure that powers them. We’re there to collaborate and help make possibilities happen. This is how ideas take shape and innovations become reality.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.