LIBERTY Steel Group | Select another site to see content specific to your location Change site

Website select
Global United Kingdom Czech Republic Romania Belgium Italy North Macedonia Poland Luxembourg Hungary
  • 28/11/2023

Customer Service Officer (Perth, WA, AU)

About the role

Join our successful and tight-knit team in our Bibra Lake Steel Centre branch.  

This is an exciting opportunity for someone looking to build on their existing customer service/sales experience.

You will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with InfraBuild Steel Centre.

This is a permanent full time role, with working hours from 8:30am to 4pm, Monday to Friday. 

Your main responsibilities include: 

  • Managing customer enquiries via phone & email 
  • Processing quotes and orders for our Account customers
  • Preparing reports & reviewing KPI’s
  • Maximising sales opportunities & working closely with our Account Managers 
  • General administration duties

About your experience

To be successful in this role, you will be a team player with an exceptional customer focus, strong attention to detail and you thrive in a busy environment. 

You will also be able to demonstrate: 

  • Excellent written and verbal communication skills 
  • Experience in customer service and or sales administration
  • Attention to detail and time management skills
  • Excellent interpersonal skills and the ability to establish rapport
  • Microsoft Office & SAP system experience highly regarded

About our team

At InfraBuild we are inspired by visions of what might be possible, of making our world a stronger, safer, more sustainable and connected place to live.

We are inspired to challenge the notion of what is possible, from building the cities that we live into the infrastructure that powers them. We’re there to collaborate and help make possibilities happen. This is how ideas take shape and innovations become reality.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.