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  • 10/11/2023

Customer Service Officer (Chipping Norton, NSW, AU)

About the role



Join a successful and busy team based in Chipping Norton servicing NSW. You will be ensuring customers are having a continuously positive experience with Infrabuild Recycling. This role is an exciting opportunity for the right individual to progress in their own career and offers varied career development within this business.

Your responsibilities will include:

  • Establish and maintain positive relationships with current and potential customers
  • Respond to customer issues and enquiries via phone and email to continuiously meet high standards
  • Maintaining accuracy of customer records and data
  • Liaising with the Internal teams to best service our customer

About your experience

We are looking for someone who enjoys building on established customer relationships and ensuring that our customers have an excellent experience. This is an exciting role and will suit someone who is passionate about customer service and is driven to learn and develop their own career within a supportive business.

You will also have:

  • Customer service experience in either face to face or over the phone
  • Excellent communication skills and strong attention to detail
  • Proficient computer skills, experience with CRM systems desirable but not essential
  • Proactive approach, passion for customers and good time management skills
  • Ability to understand Infrabuild customers business’ and offer value-based solutions

About our team

At InfraBuild Recycling you get to work in a fast-paced, dynamic culture that encourages you to think on your feet and trust your instincts. Recycling metal is good news for the environment, industry and our community. We are a major metals recycling supply chain providing a significant contribution to the raw material requirements for the steel industry and a sustainable alternative to landfills.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.