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  • 24/05/2024

Branch Manager (Wollongong, NSW, AU)

About the role

As branch manager of our Wollongong branch, you will be responsible for delivering operational, safety and profitable returns through excellence in customer service and a capable team. 

The role is well rounded in scope, with responsibility of P&L, sales, customer experience, safety, continuous improvement and operations.


Your responsibilities will include:


  • Lead and develop a team of 11 personnel
  • Gain market intelligence and significantly contribute to the development and execution of the sales strategy for the branch
  • Make regular face-to-face contact with key customers to develop and maintain strong relationships
  • Contribute to the development and implementation of management plans for continued growth and sustainability
  • Identify training needs, develop and maintain training plans, and ensure records are up to date
  • Monitor and manage costs against targets
  • Achieve budgeted financial goals


About your experience

We are looking for a safety-oriented leader with a high level of energy, great problem-solving skills and conceptual thinking. The ideal candidate will be customer focused and passionate about building relationships and driving operational improvement.


To be successful in this role, you will have:


  • Demonstrated leadership and people coaching experience
  • Experience working in a sales and operations environment within the manufacturing or construction industry
  • Ability to hold oneself and others accountable for how and what results are achieved
  • Previous WHS experience
  • A high level of commercial acumen
  • Profit and Loss accountability and commercial mindset.
  • Intermediate computer skills and ability to use various systems
  • Strong written and verbal skills

About our team

Steel Centre, part of InfraBuild’s Steel & Tube business unit, supports customers in key industries including engineering, infrastructure, commercial and residential construction, fabrication, manufacturing, mining and rural.  We are a fully integrated supplier of metals and building products, with an extensive network of national branches.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.